Wholesale for approved retailers. Log in to order.

Wholesale FAQs

Ordering and accounts

Who can buy wholesale from CocoNene?

CocoNene Wholesale is for approved retailers: gift and souvenir shops, resort and hotel stores, attractions, and specialty retailers. Apply for Wholesale and we'll review your application within [2 business days].

Is there a minimum order?

Opening orders have a $500 minimum. Reorders have a $250 minimum. Items are sold individually, so you can order any quantity of each design.

How do I reorder?

Log in, open your order history, and choose Buy Again on any past order. Your current wholesale pricing is applied automatically.

Can I change or cancel an order?

Contact us within 2 business days of placing your order. Once an order has been packed, we can't change it.

Pricing and payment

How is wholesale pricing set?

Wholesale prices are 50%]off MSRP. When you're logged in, every product shows your cost, the MSRP and your margin.

How can I pay?

Pay by credit card at checkout. Approved accounts can apply for Net 30 terms after (2) paid orders, with a credit application].

Do you charge sales tax?

Hawaiʻi accounts: send us your GE license number and resale certificate to apply for a  wholesale disocunt. Out-of-state accounts: send a resale certificate to be tax-exempt.

Shipping and delivery

How much is shipping?

Shipping is calculated at checkout based on weight and destination. Orders over $500 to Hawaii addresses ship free.

Where do you ship?

We ship to all Hawaiian islands and the continental US. For other destinations, contact us.

How do I track my order?

We email tracking as soon as your order ships. You can also see tracking in your order history.

Damages and returns

What if items arrive damaged or wrong?

Email wholesale@coconene.com]within 5 days of delivery with your order number and photos. We'll replace the items or credit your account.

Can I return products that don't sell?

Wholesale sales are final, except for damaged or incorrect items.

Products

Are your products designed in Hawaii?

Yes. Our designs come from Hawaiʻi artists and photographers we license directly. Many products are also made here in Hawaiʻi.

Do you offer displays or merchandising help?

Yes. Ask about counter displays and spinner racks for magnets, stickers and keychains.  Our New Retailer Essentials collection is a good starting assortment.

Can you make custom or private-label products?

Custom products are available for qualifying accounts. Contact us with your idea and quantities.

Still have a question?

Can't find your answer? Send us a message and we'll reply within [1 business day].